Automation should always be around solving a business problem, and whether it’s double entry, or I’ve missed an invoice, or I haven’t followed up on a lead, that’s where I see automation having a huge impact. I think automation is incredibly valuable.

– Tony Harcourt, CEO & Co-Founder of WorkGuru.

Tony Harcourt returns to chat with Heather about WorkGuru’s recent product updates, the challenges facing SMEs, and the role of automation and integrations in improving day-to-day operations.

WorkGuru is a lightweight ERP solution for SME customers. It moves every part of your business away from manual labour and spreadsheets and into a cloud-based solution designed with the customer firmly at the centre. WorkGuru comes with CRM, quotes, projects, timesheets, inventory tracking and usage, asset history tracking and invoicing. If you’re in manufacturing, architecture, construction or any engineering discipline, WorkGuru has a feature built specifically for you.

In this episode, we talk about . . .

WorkGuru Highlights:

• Celebrating 7 years.
• Focus on automating business workflows and enhancing project visibility.

Feature Releases Discussed:

• Workflows Engine: Automate project actions (e.g. invoice alerts, follow-ups).
• Scheduling Optimisation: Drag-and-drop team allocation with load visibility.
• Gantt Charts: Visual project timelines with logical dependency control.
• Mobile App Overhaul: New UI with mobile-friendly features, including receipt upload.

Integrations:

• Accounting: Xero, QuickBooks, MYOB
• OCR & Approvals: EasyBills (with PO matching)
• Payments: Pinch Payments (GuruPay)
• Task Management: Asana (two-way sync)
• Document Storage: SuiteFiles, Dropbox, Google Drive
• Payroll/HR: Tanda integration
• E-commerce & CRM: New integrations with Shopify and HubSpot

Tony’s Take on Tech:

• Clear distinction between automation (repeatable tasks) and AI (tool for speed & code support).
• AI is useful but not foolproof—best as a developer accelerator.

Heather & Tony Discuss:

• Why advisors should niche and partner with robust platforms like WorkGuru.
• The importance of support and access—WorkGuru runs live drop-in support twice a week.

Upcoming at Xerocon 2025:

• Branded swag, travel prize giveaway, live demos at the WorkGuru booth.
• Mid-con party on Emporium Hotel Lina rooftop with Brisbane-based apps. 

Register here: https://lu.ma/qxj8umqt 

Scroll down for a full transcript

This transcript has been generated and transcribed by AI.

Tony, welcome to the podcast. How are you? What have you been up to this week?

Tony Harcourt
Oh, well. Thanks, Heather, thanks for asking. Yeah, good. Been a busy week, lots of work on that, a little startup event last night, and in the middle of releasing some new features for WorkGuru this week, that’s my week.

Heather Smith
Fabulous. Well, you have been releasing a lot of features over the last few months. But before we sort of jump into that, you’re very well connected in this space. You’re very aware of what’s happening in the business and the startup space.

What are you seeing out there (in the business and startup space) at the moment?

Tony Harcourt
Lots of good stuff being done by lots of apps, lots of really good features and very customer first stuff. I think we’re very lucky in Australia, New Zealand, as a general rule that our founders stay very close to their customers. So I think that there’s a real push for all of the founders that I speak to, and I speak to a lot on a regular basis, to build very customer centric things. So that’s very good, I think.

Tony Harcourt
I also think it’s a very tough market at the moment, particularly in the small business side of things. Not so much the accounting bookkeeping side. A lot of small businesses across ANZ are struggling at the moment. So we’re seeing that from some of our customers, and we’re hearing that from a couple of our partners and stuff as well. So I think it’s an interesting time. But there’s definitely some green shoots coming, particularly in New Zealand, and we’re starting to see a little bit more in Australia at the moment.

Heather Smith
That’s interesting. Yeah, look, and you’re like myself, are based in Brisbane. Brisbane just seems to have this amazing thriving ecosystem. We’re very laid back, yet business orientated, but very laid back. So I know that when people from down south come up and visit us, they’re always amazed at how connected we actually are with each other. And that sort of goes to your comment about the founders are connected with the customers, which makes a lot of sense. But both you and I have been in the industry a long time, and not everyone feels the same way. They go,  I’m going to create this in a bubble, and then people will come.

Tony Harcourt
Yeah, if you build it, they will not come. This is not Field of Dreams.

Tony Harcourt
Absolutely.

WorkGuru has just celebrated its seventh birthday. What does that mean to you?

Tony Harcourt
Well, I’m sleeping more now than I was seven years ago, which is nice. No, it’s kind of a wild ride to be where we are. So obviously, the team has grown the we’ve got lots of platform maturity now. We’ve got some customers that have been with us for that whole seven years, which is amazing. We’ve seen some of our customers go from less than a million revenue and now approaching eight figures on the platform, which is amazing. And every now and then you look at a stat or something that comes out of the platform, you go, we’ve crossed over $4 billion worth of value invoice. Flip through the platform and things like that, you go, it’s pretty humbling and very, very grounding to see those kind of numbers out of a platform that came out of an idea that I had many, many years ago, and had the wildly egotistical idea that I was going to build. So it’s great, and it’s, yeah, I wouldn’t really change much about the whole thing. Heather.  I’ve learned a lot, and seven years is both very long time and a complete blip in this life business.

Heather Smith
That is a good way to describe it. And I think similar to myself, you’re very transparent with your journey. You have shared the trials and tribulations and celebrated the successes along the way. So for those listening in, I would encourage you to connect with Tony on LinkedIn, because he’s always got an opinion to share.

Tony Harcourt
You say that like it’s a good thing,

Heather Smith
Of course it’s a good thing. It’s good when it resonates with people and it can shift the needle and get things done. People who drink the Kool Aid don’t necessarily get stuff done. Do they Tony?

Tony Harcourt
We do the work.

Heather Smith
You and your team have been rapidly deploying feature enhancements at a pace that I’m struggling to keep up with. So I was really keen to get you on the podcast again so we can go through them and explain them for our audience. But before I do that, I do want to just circle back to one thing.

Heather Smith
I explained in the intro. I said WorkGuru is suitable for manufacturing, architecture, construction or the engineering discipline. Is that still the industries you’re focused on, other industries that people should be aware of, because I kind of want to, as we’re talking about this, and people are listening in while they’re on their walks and stuff. Go, okay, oh, that’s an industry I should be thinking about. Maybe I should consider WorkGuru for it.

What are your target industries?

Tony Harcourt
Look. Those are our target industries, particularly that, fabrication, engineering, manufacturing, construction. Those are our key target industries. Then we’re very flexible in terms of how the system works. We have everyone from commercial cleaners to car park line painters to shade sale construction and installers and consulting engineers using us. So we’ve got people all over the world and in every different kind of discipline.

Tony Harcourt
Fundamentally, if you’re doing jobs that aren’t pure field service, so you still and again, I’ll tell you what. What we are not good for? We’re not good for residential trades, where you’re doing the 10, 20, 30 jobs a day or a week, and you’ve got everyone in vans running around. That’s not us. And we’re not good for wholesale, retail. But if you’re doing you know, large jobs or projects on bigger things, and you’ve got lots of moving parts, doesn’t really matter the industry, we can pretty much handle it. But those engineering, construction, fabrication workshops, that’s definitely our target market.

Heather Smith
Thank you for sharing that, and it’s good for people to hear that when it pops up. Because there’s a lot of knowledge for people needing to sort of be across in this space. So let’s go through. What I’d like to do is, I’m going to sort of name some of the feature enhancements have come up.

Can you explain to the audience the feature enhancements of WorkGuru? Let’s start with workflows.

Heather Smith
This is fun. This is the funnest thing that we’ve released in possibly the whole time that WorkGuru has existed. And it’s also the coolest, nerdy piece of code I’ve written possibly ever. So I’m particularly proud of this one on a personal level.

Tony Harcourt
WorkGuru workflows is designed to allow our customers to specify automatic programmatic actions to happen inside their WorkGuru account when certain events happen. So basically, if a project changes status and conditions are met so that the status is now awaiting for invoicing, then send an email to a certain person saying that the project is ready for invoicing. Or if I complete a project and I haven’t invoiced as much as I said, I would on the project, automatically send an email to the project manager and the director saying you’ve under invoiced this project. Or when a lead is created, automatically set follow up activities, or when a quote is three, 7, 10, days you know, past issuing but hasn’t yet been accepted or declined, automatically send a client an automatic follow up email.

Tony Harcourt
The whole point is that it lets people programme using very simple user interface inside WorkGuru automatic actions to happen based on their workflows, their business processes and their requirements, and do it in a way that means that we can now really compete with some of those larger ERP systems, but without having to go and buy the super expensive consultant to go on hand programme this stuff for you. It’s all built into WorkGuru’s system. So hopefully that gives you a view.

Heather Smith
So improving efficiency and really leveraging automation options.

Tony Harcourt
100% Yeah. And it means, just, basically means that you can automate anything that you would normally do manually, and all of our clients do different things. So everyone was always asking for a different automation. So it’s been a bit of a project for the last six months to try and let people design and build their own in a way that wouldn’t break anything for anyone else on the platform.

Discuss the schedule optimisation feature

Tony Harcourt
Scheduling is a hard one, right? Everyone wants to schedule things differently. You schedule projects, you schedule staff. You schedule tasks in projects and to do list items. So we did a big release April, I think this year. It was where we where we updated all of the views for our scheduling. So you’ve now got individual staff scheduling views where you can see what tasks they’re assigned, how many theoretical hours they would need to work across that period to complete those tasks, what to do list items that they’re assigned.

Also, what tasks aren’t assigned to anyone that are due in a period. And you can drag and drop to move those around and assign them. So that gives you that really visual reference of what’s due, when it’s due, who’s responsible for it, and who’s overloaded. So that was another one that was quite a tricky piece of dev work, yeah. And so we did that in about April. I think about 60% of the customer base is now using the new schedule feature.

Heather Smith
Fantastic.

Heather Smith
Have you gone into client offices and they have it set up on a massive monitor? Exciting.

Tony Harcourt
It is. I was saying to you before, it’s kind of wild to see how people use your platform. Because you sometimes forget when you sit on your support desk and your answer stuff every day for people, you mostly get the support ticket when something’s not working, or this is a complaint, or this should work like this, and you forget. Sometimes you walk into somebody’s office and they’re like, I love this thing. Look at what it does for you. Oh yeah, we do good things for people.

Heather Smith
I’ve walked into my clients offices who are data driven, and they have these massive monitors that they don’t touch. It’s just live and updating. And that’s an exciting space. It actually helps the whole team work, because they can see what’s happening and where everything fits into place and what their role is in the big picture. Beautiful Kanban boards.

What about Gantt charts?

Tony Harcourt
I resisted this one for a really long time because I hate Gantt charts. I think they’re a lie that we all agree on at the start project and then spend the rest of the time updating. But it’s a big one for a lot of our construction clients and for larger engineering projects. So we built our Gantt charts to take project start and end dates and then look at your tasks underneath those either scheduled or unscheduled.

Tony Harcourt
It gives you the option to schedule the ones that aren’t scheduled yet to the start and end date of the project, and then drag and drop those around. And there’s an option for logical dependency. So we haven’t created task dependencies like you would in Microsoft Project and go, if A, then B, then C kind of thing. What we’ve done is said that if you got an option to toggle it and say, if this thing started after another thing finished, and I move the end of the other thing, move the other things with it basically. So it’s basically a logical dependency. So clients don’t actually have to go and map A to B to C to D. It’s just if the timeline said I was going to do A, then B, then C, and I move A, then B and C can move with them as well. You can turn that off if you don’t want it. But that’s that’s made a big difference to a lot of our clients with long running projects too.

Has the WorkGuru mobile app levelled up?

Tony Harcourt
Yeah, we did a new, whole new UI refresh of both the iOS and Android apps, mobile and kiosk at the tail end of last year, started this year. We were lucky enough to have a young grad come on board with UI UX experience, and she was absolutely phenomenal. She’s already since been poached, so I’m a bit annoyed about that. Somebody’s poached her to go and run their entire product development, which is fair. She was excellent. And so yeah, Addy. Addy did some awesome designs for us on that. We built those and released those after the last couple of months as well, just to make the user interface nicer.

Heather Smith
That’s probably a complete side conversation about the poaching that is happening in the industry. I’m seeing a lot of people commenting that was always difficult. It’s like, do I celebrate the team and put them out publicly, or do I hide them and just say my team is rubbish?

Tony Harcourt
You never say your team is rubbish.

Heather Smith
The other thing that I wanted to talk to you about. Yesterday, I was talking with Tyler Caskey, and he said he believes WorkGuru has the best native integrations he’s seen in the jobs and projects market. So let’s talk about that. From what I understand, WorkGuru has a native integration with easy builds for approvals and OCR invoices for Xero.

 Pinch payments, Asana for task tracking, and SuiteFiles for document storage. Would you like to talk about integrations?

Tony Harcourt
Xero. QuickBooks, MYOB. Xero is obviously our strongest. It’s just the biggest player in the Australian, New Zealand market. But yeah, all three of the main ones.

Tony Harcourt
Yeah, EzzyBills. I know probably haven’t told you this since we last spoke. We updated our EzzyBills integration at the start of this year as well to now handle PO matching. So if you raise a PO in WorkGuru, we can send that through to EzzyBills, and then use the awesome EzzyBills workflow. So when a receipt comes in, it matches it to the WorkGuru in worker purchase order in EzzyBills, and then attaches the documentation to the to the PO in WorkGuru, and then brings it back to the job, which is really cool.

Tony Harcourt
So yeah, the EzzyBillsstuff is, is awesome. Very, very happy about that. Tthat’s also now in our mobile app as well. If you have the easy bills integration, you’ve got the option to upload a receipt directly from our mobile app into a job, and we send it to EzzyBills and use their OCR extraction and attach it back to that job as well. So yeah, there’s some cool stuff there. Obviously, we built our payments platform on Pinch. We call it GuruPay. We built that really tightly integrated so you can do things in WorkGuru now, using GuruPay, like you can when you send a quote, you can send a deposit link with that quote and require that the customer pays a percentage deposit to accept the quote.

Heather Smith
That’s exciting.

Tony Harcourt
Yeah, and then that handles the quote acceptance. The payment gets taken. The quote creates the project. We create the deposit invoice against it. We put the payment against that invoice and sync it all through to Xero, so money just hits your account before even the project starts. That’s pretty cool.

Heather Smith
That’s really interesting. Obviously, cash flow, and activating that cash flow. It’s like, get the money and get the money in.

Tony Harcourt
It terrifies me sometimes when I see clients who don’t take deposits, and you go, this, that’s $100,000 job, please take some money.

Heather Smith
Yes, yes, absolutely. And by having that integration, it does make it easier. But again, I think it’s somewhat of a mindset, like I have people trying to schedule appointments with me, and I’m like, nope, you’ve not paid me yet. When that money hits the bank, we can schedule that appointment.

Tony Harcourt
Yes, I can start on your project as soon as you pay the deposit.

Heather Smith
Yeah, absolutely, yes.

Are you using Asana for task tracking? Are there other task-tracking solutions you’re looking at?

Tony Harcourt
So some of our larger clients are already using Asana. We’ve got our own little Kanban board tools, and we’ve built some cool stuff like that. But with Asana, you can obviously do a lot more detailed task management on things like that. So we’ve got a two way integration with Asana. When we create a project in WorkGuru, and updates the project and creates the tasks in Asana, and then you move the schedules around there, it will update them in work through, and things like that as well. So yeah, so it’s pretty good fun. It’s a it’s growing in terms of its usage as well.

Tony Harcourt
Yeah, look, we’ll probably look at ClickUp and Monday. In the in the future, to be honest, we’re trying to be more standalone platform that doesn’t need those things. It’s just where we see, where we look at something, and we look at payments and we go, I’m not building an entire payments engine. That’s silly. How can we make it as close to a native experience as possible? Same thing with our Tanda integration. We haven’t talked about that yet, but I’m not building an award interpretation. That would be a ridiculous thing for me to try and do. The Tanda guys have done that amazingly. So we built our Tanda integration to take advantage of their awesome award interpretation engine and then get the benefit of that back into work gear for their clients.

Heather Smith
For those listening in, Tanda is a time and attendance tracking HR and Payroll Solution. Am I right?

Heather Smith
Yeah, full suite now.

Heather Smith
Yeah, absolutely. And another great Brisbane company, along with, I’m assuming, Pinch Payments as a Brisbane company. I know they’re not perfectly Brisbane.

Tony Harcourt
Ben floats around Sydney and Melbourne, but we will give him that.

Talk about SuiteFiles for document storage.

Tony Harcourt
SuiteFiles has a lot of cool automations on the office 365 side of things. So we, you know, we have very basic document storage inside of WorkGuru, but we’ve built out SuiteFiles, Google Drive, and Dropbox. But SuiteFiles is the most powerful integration. So when you upload files into WorkGuru, we can push them to your SuiteFiles, and then you can use the SuiteFiles functionality to generate templates and folders and things like that, and really work more extensively in terms of your document management than just storing a file against a project.

Heather Smith
With that sort of tech stack and not everyone’s going to have everything there. But you’ve really pushed these businesses into being pretty much paperless, which makes them far more agile, which means their owners and managers can actually travel, and they don’t have to be tied into their location all the time.

Tony Harcourt
Yeah, even just doesn’t matter where you are in the world, you should be able to see your data in pretty darn close to real time, right? Like it’s when my first business, which didn’t go well, I bought a restaurant right before the GFC hit perfect timing, idiotic business decision. But you always say to people, you know, it was literally it was a shoe box full of receipts to the bookkeeper at the end of the month, and then a week and a half to two weeks later, you’d find out how you did that month, and you would kind of have numbers which was your bank balance, and you’d go, oh goody or Oh baddie.

Tony Harcourt
Now I almost think it’s almost inexcusable to not have a P&L and balance sheet clean almost every day. Like at 5pm you should know exactly where you sit. I know I certainly do, because, you know, I’ve had the terror of not knowing before. I refuse to ever have that again. But yeah, there’s no excuse. There’s not only no excuse for not doing it. It’s so detrimental to your business you can’t act quickly. If you don’t know what’s going on, you can’t act until it’s too late.

Heather Smith
I imagine look sort of extending that what you’re saying there for the bookkeepers or the management accountants who are sitting in this space thinking. They’re worried that automation and technology is taking over their roles, niching into advising into a solution, such as WorkGuru, bringing the neat, clean bookkeeping knowledge with you, and then integrating into a solution. Like WorkGuru, you are really in a position to surface data, surface information for those business owners to make brave, informed, fast decisions, which is exactly what you want.

Heather Smith
I always think that niching, for niching makes a lot of sense, lot of economical sense for a profitable sense for businesses in this space for the accountants and bookkeepers listening in. So with that, I’d like to talk to you about automation and AI, because every editor is like, Heather, tell me what, what solutions are automated, what are using? AI, and the media seems obsessed with automation and AI.

From your perspective, at WorkGuru, what of it is automation? What of it is AI? And where do you see that going?

Tony Harcourt
The workflows is automation. So I see those two things as very different things. If you look at automation, I look at automation as the removal of repetitive, repeatable tasks based on conditions. That’s literally why we built workflows, and that the whole point of that is to minimise any of the follow up or the human error that can happen if this is your business process. And so whether it’s following up on leads or following up on quotes to win more business, or I close a job that I haven’t fully invoice, we automatically get a notification and possibly even force it to reopen the job if you want. So that, for me, is the value automation. Automation should always be around solving a business problem, and whether it’s double entry or I’ve missed an invoice or I haven’t followed up on a lead, that’s where I see automation having a huge impact. And I think automation is incredibly valuable. And again, that’s why we built workflows.

Tony Harcourt
AI is very different, in my opinion, in that it is just a tool, and it’s, if you’ll excuse the blunt comparison. It’s like asking someone, how are you using a hammer? Because all it is a tool, and it’s amazing for some stuff, and I have, I use it to help me code these days. If you don’t, you’re missing out. But you cannot turn it loose on your code base, particularly at a at an enterprise level, you can’t just go, you’re, you know, you’re now in charge Claude or ChatGPT. You can certainly leverage them, but one of the thing. So you can massively increase the speed of development, but it’s almost like giving a very fast, very authoritative, very self confident graduate complete control over your code base. Because sometimes it will flat out lie to you. It will tell you something. It will make a massive mistake, and you go, Hey, that’s completely wrong. That doesn’t work. And that will do this. And then ChatGPT will go, yeah, yeah, you’re right. That would break everything that you’ve just done.

Tony Harcourt
So you still need to be able to code to go, yeah, what it’s generated me is mostly okay, but that’s really bad. So yeah, hugely important to understand that distinction. I think it’s got a huge amount of value in helping to develop tools faster for customers. That’s where I see a lot of the value. I think a lot of people think there should be value in it, in getting numerical data or insights out of data. And I think that’s actually. Currently a lot harder than it than it looks on the tin. Everyone’s like dashboards are easy. Like AI should be about dashboards and like numbers are weirdly way harder to do than language. For some reason, I’m not an AI expert. I do not understand why. But, you know, I’ve played with Jax a bit, and you know where you see you’re trying to ask it about numerical data, it struggles. And it’s not the only one that struggles with that. I mean, I’ve seen things where you ask different AI bots what, you know, one plus one, one plus two and one plus three is, and you ask them why, and that will think for 12 hours. So, yeah, I think, I think AI is really about building Currently, about building tools for our customers faster than we could previously.

Heather Smith
No, that’s a really interesting response. And I think that there’s this big focus on AI But automation, we should just be like, Bring on the automation. Bring on the if this, then that type of all the workflows, or however it is, we’re sort of in the renaissance of the automation phase era.

Tony Harcourt
Yeah, 100%

Heather Smith
As we’re recording this, we’re about two months out from Xerocon, which will be early September, and WorkGuru again, I think probably every year you’ve had some sort of stand or some sort of involvement in Xerocon.

Why should people come to your WorkGuru stand at Xerocon?

Tony Harcourt
I’m not even allowed. I’m not even sure if I’m allowed to tell you what we’re doing is a giveaway or fun stuff.

Heather Smith
Okay.

Tony Harcourt
We are hoping to, assuming get signed off, do a cap advisor giveaway with some cool, branded swag. And also get people in the chance to win a $2,000 Flight Centre voucher to go on holiday somewhere. And you will have to take a photo of yourself in your WorkGuru gear and post it on your socials so that your customers might know our name. But if it’s you trust us enough to do that, then you might have been in for a nice holiday,

Heather Smith
Fantastic.

In terms of what you have demos set up there, can they come and talk to you about their current clients?

Tony Harcourt
We will have demo environments set up, you know,  Xerocon is like very hard to do a demo on the floor at Xerocon. We do have demo speaking slots, but we’re happy to go and talk, you know, talk to anyone about their particular clients at any point in time. We got the double sided stand this year, so we’re bringing more of the team, because it almost feels more frenetic, and it’s going to be interesting, because we didn’t have a Xerocon in Australia last year, and I believe Xerocon is very, very heavily sold out. Yeah, already

Heather Smith
It’s sold out so quickly. I’m quite puzzled by that.

Tony Harcourt
Yeah, well, take a year off and everyone goes, Yeah, I really do enjoy going to Xerocon. So, yeah, no, it’s going to be fun. It’s going to be a great time. And a lot of the Brisbane apps, we’re actually putting on a mid con party on the roof of the Emporium hotel in on night one of Xerocon two.

Heather Smith
Oh, it’s Emporium. Oh, yes, beautiful. I didn’t tweak that. It was Emporium. So I will put in the show notes, the link to the Xerocon midcon drinks. And the Emporium is beautiful, just for the view. So just come for the view and enjoy a drink.

Tony Harcourt
I’ve got that right now, I’m pretty sure,

Heather Smith
Well, the Emporium will have some people there.

Heather Smith
Are you going to have a special WorkGuru cocktail?

Tony Harcourt
I have no idea. I don’t think we’re that advanced, Heather.

Heather Smith
The WorkGuru colour lends itself to a cocktail.

Tony Harcourt
I wanted to do GuruBrew as a WorkGuru beer as a WorkGuru giveaway at Xerocon a few years ago. But the Sydney, Sydney Exhibition Centre said, No, I wasn’t allowed to.

Heather Smith
Damn these people.

Tony Harcourt
I know. I wanted to create a beer pyramid. That’s why people should have come to my stand there, but they wouldn’t let me.

Heather Smith
It’s been sensational talking to you, Tony, and I feel that I have a lot more awareness of where WorkGuru is at the moment.

Keen to know what future plans you have, what’s on your horizon?

Tony Harcourt
I don’t know whether we’ve talked about it on a call or not, but we have released our Shopify and HubSpot integrations. Both very large integrations for people. HubSpot on the CRM side and Shopify for those people who sell in our line of work, it’s a lot of people who sell spare parts and you manufacture something and sell. So we’ll work on those integrations more of the next couple of months.

Tony Harcourt
We’re looking at over the next six to 12 months, building out a little bit more CRM functionality inside work gurus, so for for marketing, email and things like that, out of your own internal WorkGuru platform. We’ll take that to where we can take it to intelligently, I suppose, inside WorkGuru and help our small business customers sell more and to help them.

Tony Harcourt
Then the other one that we’re looking at is trying to do, basically build a WorkGuru network, where you can integrate the work into WorkGuru, and then send a supplier or client request for quote straight into your network partner. So if you’re working with a steel distributor and you need them to manufacture up something for you, and you can send them a request for quote straight into their WorkGuru, and they can reply and give you a supplier quote back, and then you can turn that into a purchase order and send it to them all, completely paperless. All through the WorkGuru network.

Heather Smith
World domination, basically.

Tony Harcourt
100%. I mean, without world domination, what do we have? But yeah, so that’s the plan for the next six months or so.

Heather Smith
The next six months for world domination?

Tony Harcourt
After that? Yeah. I gotta be finished by Christmas, Heather. We’ve gotta, gotta be in by Christmas.

Heather Smith
Fantastic. Well, there’ll be another party we’ll be expecting out of you. Christmas. Um, thank you so much Tony for joining me.

Is there anything else you’d like to leave our listeners with? What else should they know?

Tony Harcourt
If you have fabrication, manufacturing, construction clients, ask them what’s going well for them and what’s not? Don’t just, don’t just throw product at them, and then ask them how the support is. Because one of, one of the big things that we stand by here is all of our small business customers need, need support. They’re human. And so one of the things we do that I think is very different to everyone else, is we do literally, twice a week, drop in sessions where I sit on a call like this, and it’s open for an hour for any client to drop in and ask whatever question is on their mind. I don’t shy away from any of them. So yeah, really it’s, are your clients being looked after at that level? Will their supplier help them if they’re really stuck? Because that’s probably the big thing that we really stand by as well.

Heather Smith
Thank you so much Tony for joining us on the Accounting Apps Podcast. I encourage anyone who’s listening into this to connect with Tony Harcourt on LinkedIn and to go and check out WorkGuru.io. I think there’s a newsletter there that they can subscribe to. And I encourage you to subscribe to the podcast so you can keep up to date with all of the news that we’re sharing here.

Tony Harcourt
Thanks for having me, Heather.